Here are a few of the frequently asked questions.
To provide you with the best customer experience, your feedback is greatly encouraged.
If you have any questions please send us an email at

Q. Where do you ship from?
A. We ship from our logistic center located in China. If you order more than one item you’ll receive everything in one package.

Q. How long will it take for my items to arrive?
A. It will usually take 6 -15 business days to the USA, UK and The European Union (EU). Rest of the World – 8-25 business days.

Q. How long will it take to receive a tracking number?
A. It will take usually between 1-3 business days.

Q. Where can I place an order from?
A. You can place the order from most of the countries in the world. If you find an issue to place order from your country, please contact us.

Q. Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive confirmation number when I place my order?
A. Yes, of course. All customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to We are happy to assist you at any time.

Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal. 

Q. Is the checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?
A. No. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters (No spam).

Q. Will I have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located.